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Testimonial

To whom it may concern, Emerald Waste Services (EWS) recently acquired the exclusive contract to provide municipal and residential refuse and recycling services to the City of Gainesville and approximately 27,000 single family homes. Since they began providing service, customer complaints have consistently been at a fraction of one percent, and the City has been very pleased with the job they do. We have also found them to be service-oriented and flexible when unusual events and situations arise that may not be fully accounted for in the existing contract. For example, Gainesville was recently impacted by a close brush with Tropical Storm Fay, which did not cause enough damage to trigger a full scale disaster debris response, but did significantly increase the amount of yard trash set out at the curb to the point that existing yard trash trucks and crews would not have been sufficient to get all the debris collected each week. EWS rapidly geared up with additional trucks and personnel from other communities EWS serves, and in just a couple of weeks collected three times the normal amount of yard trash and helped quickly restore the city to it’s pre-storm condition. Based on the service we have received I would not hesitate to recommend them to other communities.
~Steve Joplin

From our FAQ

Who is Emerald Waste Services, LLC.?

Contact Us

You can reach our customer service department by calling: (352) 377-0800.

Materials

Garbage:

• 1 container per week
• Garbage must fit in container
• Paints and tires are NOT accepted

Recycling:

• Empty plastic or glass bottles and jars
  – Lids removed and rinsed

• Steel and aluminum cans
  – Rinsed

• Flattened corrugated cardboard
  – No larger than 3 feet by 3 feet

• Newspaper, brown bags, catalogs, magazines, telephone books, junk mail

• Pasteboard (such as cereal boxes, liner removed)

Yard Waste:

• Place in armload piles
• Small yard waste should be containerized under 40lbs. per can
• Max size 40lbs. each piece.
• Maximum size is 5ft long x 6in diameter
• Yard waste in plastic bags cannot be collected

Holiday Schedule

• New Years Day
• Martin Luther King Day
• Memorial Day
• Independence Day
• Thanksgiving Day
• Christmas Day

*All holiday pick-ups will occur the following day, and regular pick-ups will run one day behind.

Services Offered

• 1x Per Week Garbage Service 96-64-35 gal
• 1x Per Week Recycling Service in bin
• 1x Per Week Yard Trash Removal
• Bulk Pickup – place curbside on regular collection day for pickup by end of following day
• Appliance pickup scheduled through county (352)338-3233 for Thursday service

Service Days and Restrictions

Pickup days may be Monday through Thursday.

All services are preformed on the same day.

All materials should be curbside by 7am.

All NEW services go through Alachua County 338-3233.

Billing: On Property Taxes

Related Links

http://www.alachuacounty.us/government/depts/pw/waste/collection/curbside.aspx

To Report Service Issues or Request New Services, Please visit our Support Site at:

http://support.emeraldwaste.com/alachua